Frequently Asked Questions

  • We provide premium Wash, Dry, Fold and Garment Care services with complimentary pick-up and delivery. Every order is handled with intention, precision, and attention to detail.

  • Yes. Complimentary pick-up and delivery are included with every service. Pick-up and delivery windows are estimated and scheduled for convenience.

  • We use premium, plant-based detergents that are gentle, non-toxic, and highly effective-safe for families, sensitive skin, and everyday essentials.

  • Never. All laundry is processed separately, one client at a time, ensuring the highest level of care and hygiene.

  • We proudly service Middlesex and Monmouth Counties in New Jersey.

  • Laundry is returned freshly cleaned, neatly folded, and beautifully packaged for an elevated, boutique-style experience.

  • Laundry services are priced per pound. One luxury laundry bag is included; additional bags are available for a small fee.

  • Absolutely. We happily accommodate special care instructions, delicate fabrics, and custom requests-just let us know your preferences.

  • Turnaround time is typically 48 hours. Same-day or rush (24-hour) service may be available upon request and is subject to availability with an additional fee.

  • Appointments can be scheduled online or by contacting one of our team members. All appointments must be confirmed prior to service.

  • Our VIP Membership is designed for clients who value consistency, priority service, and elevated care. Members receive preferred scheduling, exclusive perks, and a seamless laundry experience week after week.

  • VIP Membership is ideal for busy families and professionals who want their laundry handled effortlessly, reliably, and with concierge-level attention—without rebooking each time.

  • Absolutely. Detergent preferences, folding styles, garment care instructions and special requests are noted and followed each visit.

  • Yes. We understand life changes. VIP Members may pause or adjust service with advance notice, subject to membership terms.